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Return Policy

Your Satisfaction is our Priority

* Unless another return policy is indicated on the item, products sold by Old Hammett are covered by the following Standard Return Policy. All products covered under this Standard Return Policy are backed by a 30-day Money Back Guarantee.

At Old Hammett, we want you to be satisfied with your order. All products are well within their expiration dates (if any exist) and free of damage and breakage when they leave our warehouse, our staff ensures this upon packing each order. Damage however may occur during transit. All damaged items will need to be returned to us. Replacement goods will be shipped out once the damaged goods are receive and inspected. There will be no additional shipping charges for replacement items.

If you experience any shipment loss, damage or shortages we ask that you report them to us within 24 hours of receipt. Please e-mail us, using the contact page of our web site, with the following information: Your name, e-mail address, mailing address, phone number and a description of the product damage or shortage.

Any scratched, altered, blemished, or broken items are not eligible for a refund or exchange unless the damage occurred during the original shipment, or unless the items were flawed during production. Original shipping charges and credit card fees (if any) are not refundable.

No returns will be accepted without prior Return Authorization. Returns must be made by calling Old Hammett customer service at: 800-281-1352 and requesting a RMA (Return Merchandise Authorization) number. All returns require RMA number. We request that any item(s) be returned via insured mail through the United States Postal Service or the United Parcel Service (UPS).

Other Best Sellers
Chili Quick Pix

When Old Hammett Chili has been prepared according to the package recipe it can later be used to create:

  • Frito Pies
  • Nacho Supreme
  • Chili Dogs
  • Spoon on the top of hamburgers
  • Chili Mac & Cheese
  • Mexican Cheese Dip (chili added to melted Velveeta cheese)
Need Help?

Call us at (800) 281-1352

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This site is for the purpose of retail e-commerce sales only. Any commercial account wishing to purchase from Old Hammett please call us at 1-800-281-1352, or go to the Contact Us page and email us.

Contact Us

Old Hammett
P.O. Box 2367
Sapulpa, OK 74067